NETWORK HEALTH and the BREAK FIX MODEL

Systems that go offline costs companies billions of dollars each year. The time for the computer technician to arrive and the loss of productivity can also be very frustrating. People you have hired and cannot perform their duties because of a computer issue is not only counter productive but comes out of your bottom line net profit.

Unless the repair technician carries every part for associated with a potential network issue on their truck you are also susceptible to "I'll bring this computer home tonight and bring it back when it is fixed" responses. Usually you will be charged for an additional trip as well.

For the vendor, he will be faced with trying to juggle clients that each have an issue and his health will suffer because of the added stress! And when the "break-fix" technician takes that needed break, you will have to find another technician because you were trusting that your network would not break when he is on vacation.

Business owners have come to realize that with a Managed Services model they have a much higher level of reliability in the computers and associated network appliances for the machines their company relies on.

NETWORK HEALTH and the MANAGED SERVICES MODEL

Managed services provide insight and care to the computers that your business relies on. Managed services is a pro-active approach to servicing your network by reacting prior to the computer failing or addressing an issue before the user becomes unable to use the machine.

Managed services also provides a fast and accurate Audit and Discovery of your entire computing infrastructure. It places the software and hardware inventory information delivered right to your desktop automatically with an up to date delivery to you allowing you the tools to make decisions and to diagnose a problem.

Stability is achieved in this pro-active approach by also updating levels of software to current versions leaving behind security risks found in previous versions of the software or operating system.

The managed workplace also provides remote desktop support with professionals who specialize in that desktop support. We provide both managed services and an "all you can eat desktop support" option. Both options keep your business stable and online with real-time management of your computers and computer network.