SYSTEM MAINTENANCE AGREEMENTS

Businesses that are enrolled in the BACR Business Rewards program receive the last 6 monthly payments made on any business telephone system maintenance towards the purchase of a new VoIP Business Class System. Not only do you credit the previous 6 months, but those payments that covered your existing telephone system while you used it can now go to work for you in a NEW VoIP system sold by Rottweiler Systems, Inc.

Your VoIP or TDM communications system is the life-line of your business. Rottweiler Systems, Inc. understands your need for uninterrupted communications. Outside of Warranty, we offer maintenance agreements that will provide you with the highest level of customer satisfaction, quick response time with up to 50% savings from no agreement at all. Not having any form of warranty or maintenance agreement puts you at full risk.

• 1. Our maintenance agreement covers all parts, batteries, uninterrupted power supplies and associated labor to replace those items.
• 2. Our staff of trained telephone technicians are on call 7 days a week.
• 3. We service the complete line of NEC, Samsung, Norstar, Avaya and other telephone systems, voice mail and associated expansion cards.
• 4. Maintenance agreements include an annual on site technician visit at no additional charge and they provide a much needed visual inspection.
• 5. No additional charge for over the telephone instruction or programming support.
• 6. We provide 4 hour major service call response and same or next day minor service call response time. Our maintenance agreement will provide you with emergency on site service response.
• 7. Involvement with the order of additional telephone service at no charge to you our customer.
• 8. Reduction of costs for Adds, Moves and Changes - ESPECIALLY WITH OUR BACR PROGRAM.
• ***Please note: Moves (i.e. re-location of equipment), additional jacks or program changes (MAC) are not included in the maintenance agreement.

The bottom line for your business is this: reduced administration, unsurpassed commitment and lower costs for both your communication needs and security needs and a greater level of service that can't be matched. To find out how Rottweiler Systems, Inc. can save you money, fax us a copy of your most recent maintenance bill to 770-529-7211 or call us at 770-529-5678.

ROTTWEILER SYSTEMS WARRANTIES

Rottweiler Systems, Inc. has the best warranties in the industry. Every system we sell comes with a two year priority warranty maintenance agreement. It covers all parts, one year warranty on wiring if we installed it, (SEE BACR WIRE LIFE TIME WARRANTY), manufactures warranty on switches, hubs and routers. BACR members also receive DOUBLE THE MANUFACTURE WARRANTIES under the BACR program.

Additional 3/4/5 year maintenance agreements are available at very reasonable prices at the time of purchase but may be added after the two year anniversary of purchase at prevailing rates.